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Buy the WithSecure Technical Service Manager for Partners - expert support for your organization The WithSecure Technical Service Manager for Partners is a dedicated expert assigned to your organization who acts as your advocate with WithSecure. With this service, you receive ongoing guidance from someone who understands your business environment and can assist you with any support-related issues and escalations related to your WithSecure environment. A powerful service Your Technical Service Manager will provide you with up-to-date information on service usage and support experience, as well as insights into upcoming product releases that are relevant to your business. Regular meetings and annual business reviews keep you up to date, making your decisions to implement WithSecure solutions easier and more accurate. Your benefits with WithSecure Technical Service Manager for Partners Consulting: Get ongoing advice on managing your WithSecure environment. Support: A dedicated product expert focused on your support needs. Up-to-date information: Stay up to date with upgrades and new products. Buy the WithSecure Technical Service Manager for Partners: our service Single point of contact Your Technical Service Manager acts as your advocate with WithSecure for your IT organization. Track your cases Track the support cases you have escalated with the assistance of your Technical Service Manager. Product Optimization Get help and advice on implementing and setting up solutions. Timely response Enjoy prioritized access to our experienced technical support. Smooth upgrades Your Technical Service Manager will assist you with upgrades to ensure everything runs smoothly. Technical advice and consulting Benefit from comprehensive solution assessments, recommendations and consulting services. System monitoring Your Technical Service Manager tracks the support cases you have escalated to ensure they are resolved efficiently. Up-to-date product information Get the latest information on our products through annual business reviews and roadmap meetings. Variants of the WithSecure Technical Service Manager The 3 different variants of WithSecure Technical Service Manager offer different levels of support and service, each tailored to specific business requirements. Service variant Service Description WithSecure Technical Service Manager for Partners This service is specifically designed for WithSecure partners. It provides dedicated support to ensure partners can effectively manage their WithSecure environments and deliver security solutions to their customers. The focus is on partnership success, including co-marketing, integration support and technical expertise. WithSecure Technical Service Manager Advanced This level offers more comprehensive support compared to the basic service. It includes regular updates on service usage, insight into upcoming product releases and scheduled business reviews. This service is aimed at organizations that require a more intensive approach to managing their security environment, with proactive support and ongoing advice. WithSecure Technical Service Manager Premium This is the highest level of service, offering the most comprehensive support. It includes all the features of the Advanced service, plus additional benefits such as prioritized access to technical support, faster response times and a more personalized approach to managing your security infrastructure. This service is ideal for organizations that require the highest level of support and proactive management of their WithSecure environment.

Community Service. Paperback. By Sal Thomas

Buy WithSecure Technical Service Manager Premium - expert support for your business The WithSecure Technical Service Manager Premium provides comprehensive and proactive support for companies with the highest demands on their IT security. This service provides you with a dedicated contact person who continuously monitors your security environment, performs optimizations and assists you with the implementation and configuration of solutions. Regular business reviews and roadmap meetings ensure you stay up-to-date and benefit from the latest product releases. Prioritized access to technical support ensures fast response time and effective problem resolution. This service is ideal for companies that require personalized and comprehensive support for their IT security infrastructure. A powerful service Your Technical Service Manager will provide you with up-to-date information on service usage and support experience, as well as insights into upcoming product releases that are relevant to your business. Regular meetings and annual business reviews keep you up to date, making your decisions to implement WithSecure solutions easier and more accurate. Your benefits with WithSecure Technical Service Manager Premium Advice: Get ongoing advice on managing your WithSecure environment. Support: A dedicated product expert focused on your support needs. Up-to-date information: Stay up to date with upgrades and new products. Buy the WithSecure Technical Service Manager Premium: our service Single point of contact Your Technical Service Manager acts as your advocate at WithSecure for your IT organization. Track your cases Track the support cases you have escalated with the assistance of your Technical Service Manager. Product Optimization Get help and advice on implementing and setting up solutions. Timely response Enjoy prioritized access to our experienced technical support. Smooth upgrades Your Technical Service Manager will assist you with upgrades to ensure everything runs smoothly. Technical advice and consulting Benefit from comprehensive solution assessments, recommendations and consulting services. System monitoring Your Technical Service Manager tracks the support cases you have escalated to ensure they are resolved efficiently. Up-to-date product information Get the latest information on our products through annual business reviews and roadmap meetings. Variants of the WithSecure Technical Service Manager The 3 different variants of WithSecure Technical Service Manager offer different levels of support and service, each tailored to specific business requirements. Service variant Service description WithSecure Technical Service Manager for Partners This service is specifically designed for WithSecure partners. It provides dedicated support to ensure partners can effectively manage their WithSecure environments and deliver security solutions to their customers. The focus is on partnership success, including co-marketing, integration support and technical expertise. WithSecure Technical Service Manager Advanced This level offers more comprehensive support compared to the basic service. It includes regular updates on service usage, insight into upcoming product releases and scheduled business reviews. This service is aimed at organizations that require a more intensive approach to managing their security environment, with proactive support and ongoing advice. WithSecure Technical Service Manager Premium This is the highest level of service, offering the most comprehensive support. It includes all the features of the Advanced service, plus additional benefits such as prioritized access to technical support, faster response times and a more personalized approach to managing your security infrastructure. This service is ideal for organizations that require the highest level of support and proactive management of their WithSecure environment.

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Buy WithSecureTM - Strengthen your security with co-security At WithSecure, co-security is not just a concept, it's our guiding principle. It's about strengthening security capabilities, competencies and culture through partnership. With co-security, we understand that no single entity can tackle every cybersecurity challenge alone; it's about collaboration. Empower your security team with battle-ready defenders At WithSecure, we work seamlessly with our IT service partners and clients to ensure robust protection. Together, we form a united front against threats, prioritizing preparedness, rapid response and adaptability. 24/7 protection and access to the world's best threat hunters at an affordable price Cybercriminals don't know office hours - that's why it's important to monitor your IT environments around the clock. We understand that this is difficult to do with a small team. It's also beyond the budget of many companies to keep this kind of expertise on hand permanently - after all, security experts are hard to find, attract and retain! 20 Years Experience in incident response Our 20 years of incident response experience shows that the cost of a cyberattack is 70-90% lower if it is contained within 72 hours of discovery. Features of WithSecureTM Co-Monitoring Service Around-the-clock monitoring Ensure complete visibility and protection by having your IT environments continuously monitored for serious threats. Threat investigation WithSecureTM Co-Monitoring Service validates and investigates threats to determine if they are real threats that require immediate action or false positives that can be closed. Incident escalation Issues are escalated in a timely manner to the right customer representatives who have the authority and capability to respond. Guidance and response The service provides pragmatic, expert advice on how to contain and resolve each incident. The reasons why WithSecureTM choose co-monitoring With WithSecureTM Co-Monitoring , Elements EDR customers benefit from comprehensive protection that ensures the security of their IT environments: Continuous monitoring of high-risk threats in customers' IT environments Validation and investigation of threats Ensuring that real threats are escalated in a timely manner Advising customer representatives on incident containment and remediation Seamless integration and enhanced service Full details of the scope of the co-monitoring service can be found in the service description. Additionally, WithSecureTM offers Elements EDR customers seamless escalation to government-approved Incident Response (IR) services. These IR services are optional and should be purchased separately. Function EDR EDR + Co-Monitoring Detection Yes Yes Investigation No Yes Alarm escalation No Yes Response instructions No Yes Response actions No Defined by partner IR Retainer Optional Optional Operating times Customer defined Outside business hours or 24/7 Offer Software only Software + service System requirements You only need to be an Elements EDR user; co-monitoring is activated via the Service Center portal. There are no further requirements - and no software needs to be installed.

Community. Paperback. By Jane Smith

Buy WithSecureTM - Strengthen your security with co-security At WithSecure, co-security is not just a concept, it's our guiding principle. It's about strengthening security capabilities, competencies and culture through partnership. With co-security, we understand that no single entity can tackle every cybersecurity challenge alone; it's about collaboration. Empower your security team with battle-ready defenders At WithSecure, we work seamlessly with our IT service partners and clients to ensure robust protection. Together, we form a united front against threats, prioritizing preparedness, rapid response and adaptability. 24/7 protection and access to the world's best threat hunters at an affordable price Cybercriminals don't know office hours - that's why it's important to monitor your IT environments around the clock. We understand that this is difficult to do with a small team. It's also beyond the budget of many companies to keep this kind of expertise on hand permanently - after all, security experts are hard to find, attract and retain! 20 Years Experience in incident response Our 20 years of incident response experience shows that the cost of a cyberattack is 70-90% lower if it is contained within 72 hours of detection. WithSecure Co-Monitoring Service features Around-the-clock monitoring Ensure complete visibility and protection by continuously monitoring your IT environments for serious threats. Threat investigation WithSecureTM Co-Monitoring Service validates and investigates threats to determine if they are real threats that require immediate action or false positives that can be closed. Incident escalation Issues are escalated in a timely manner to the right customer representatives who have the authority and capability to respond. Guidance and response The service provides pragmatic, expert advice on how to contain and resolve each incident. The difference between WithSecure Co-Monitoring Service and Out of Office The difference lies primarily in the detection time and the scope of the monitoring. Service Service description WithSecureTM Co-Monitoring Service This service provides continuous 24/7 monitoring, which means that your IT environment is always monitored by WithSecure's Detection and Response Team (DRT). This is particularly beneficial for organizations that require round-the-clock protection and do not have an internal team to manage security incidents at all times. WithSecureTM Co-Monitoring Service Out of Office This variant of the service provides monitoring specifically outside of office hours. It is designed to complement your existing in-house security team by covering the hours when your team is not available, such as nights, weekends and national holiday. This option is ideal for organizations that have an in-house team during regular business hours but need additional support outside of these hours. System requirements You only need to be an Elements EDR user; co-monitoring is activated via the Service Center portal. There are no other requirements - and no software needs to be installed.

The Art of Community. Paperback. By Jono Bacon

Buy WithSecure Technical Service Manager Advanced - expert support for your business WithSecure Technical Service Manager Advanced is a comprehensive service designed to provide organizations with proactive support and targeted advice on managing their IT security environment. With this service, you will receive regular updates on the use of WithSecure services, insights into upcoming product releases and support in optimizing your security solutions. Your dedicated Technical Service Manager will conduct regular business reviews to ensure your security strategies are always up-to-date and effective. In addition, you benefit from prioritized access to technical support and fast response time to critical security incidents. This service is ideal for companies that want close support for their IT security infrastructure and want to ensure that their security solutions are continuously optimized and kept up to date. A powerful service Your Technical Service Manager will provide you with up-to-date information on service usage and support experience, as well as insights into upcoming product releases that are relevant to your business. Regular meetings and annual business reviews keep you up to date, making your decisions to implement WithSecure solutions easier and more accurate. Your benefits with WithSecure Technical Service Manager Advanced Advice: Get ongoing advice on managing your WithSecure environment. Support: A dedicated product expert focused on your support needs. Up-to-date information: Stay up to date with upgrades and new products. Buy the WithSecure Technical Service Manager Advanced: our service Single point of contact Your Technical Service Manager acts as your advocate at WithSecure for your IT organization. Track your cases Track the support cases you have escalated with the assistance of your Technical Service Manager. Product Optimization Get help and advice on implementing and setting up solutions. Timely response Enjoy prioritized access to our experienced technical support. Smooth upgrades Your Technical Service Manager will assist you with upgrades to ensure everything runs smoothly. Technical advice and consulting Benefit from comprehensive solution assessments, recommendations and consulting services. System monitoring Your Technical Service Manager tracks the support cases you have escalated to ensure they are resolved efficiently. Up-to-date product information Get the latest information on our products through annual business reviews and roadmap meetings. Variants of the WithSecure Technical Service Manager The 3 different variants of WithSecure Technical Service Manager offer different levels of support and service, each tailored to specific business requirements. Service variant Service description WithSecure Technical Service Manager for Partners This service is specifically designed for WithSecure partners. It provides dedicated support to ensure partners can effectively manage their WithSecure environments and deliver security solutions to their customers. The focus is on partnership success, including co-marketing, integration support and technical expertise. WithSecure Technical Service Manager Advanced This level offers more comprehensive support compared to the basic service. It includes regular updates on service usage, insight into upcoming product releases and scheduled business reviews. This service is aimed at organizations that require a more intensive approach to managing their security environment, with proactive support and ongoing advice. WithSecure Technical Service Manager Premium This is the highest level of service, offering the most comprehensive support. It includes all the features of the Advanced service, plus additional benefits such as prioritized access to technical support, faster response times and a more personalized approach to managing your security infrastructure. This service is ideal for organizations that require the highest level of support and proactive management of their WithSecure environment.

Community. Paperback. By Peter Block

Block ransomware and targeted attacks with hosted endpoint security for all your devices Trend Micro Worry-Free Business Security Services provide enterprise-class protection for Windows, Mac, and Android devices through a secure, centralized, web-based management console. Even remote or branch office security can be managed over the web. Worry-Free Business Security Services protects against viruses, dangerous websites and other threats. As a cloud-based (hosted) service, it requires no server and no maintenance. It is easy to install and simple to manage. In the last two years, more small businesses worldwide have trusted Trend Micro for their content security than any other vendor. Protects against: Viruses Hackers Spyware Dangerous websites Phishing Data theft Advantages: No server and no maintenance required Easy to install and simple to use Monitors, updates and protects all your computers automatically Protects Windows, Mac and Android devices, whether in the office or on the road Stops threats before they reach your business Blocks employee access to unwanted websites Device control that prevents data loss and downloads from infected connected devices Each seat provides protection for two Android devices The broadest range of threat protection Simple Easy to install, easy to use and doesn't slow you down. Efficiently and easily defend against and remediate the most advanced threats with an intuitive, cloud-based console that gives you complete visibility and control across your entire organization. Completely You get detection, response, and investigation capabilities in a single agent. By eliminating multiple vendors, protecting your employees, computers, and mobile devices from cyber threats is easy and affordable. Reliable With our up-to-the-second threat intelligence network, we protect more than 250 million endpoints and defend against threats while you focus on your business. Advanced detection and response Add investigative EDR capabilities for better threat visibility. Our integrated endpoint sensor helps you detect and respond to threats before they compromise your sensitive data. Protect your sensitive data Our integrated DLP, encryption management and device control capabilities cover the broadest range of devices, applications and file types to ensure: Maximum visibility and control Ensure confidentiality and compliance with GDPR, HIPPA, and other rapidly evolving regulations Granular device control and data management policies Management and Visibility for Microsoft BitLocker Stop malicious software with application control Application monitoring, safelisting and lockdown prevent malware and infections from entering your organization by Blocking unauthorized or unknown applications from executing attacks, such as ransomware Enforcing easy-to-manage, simple rules Allowing you to run only applications that you have authorized

Utility Communication Networks and Services. Hardback. By Mehrdad Mesbah

Trend Micro Worry-Free Services + EDR Add-On: Optimal security solution for your IT needs Elimination of security vulnerabilities Trend Micro Worry-Free Services + EDR Add-On is designed specifically for overburdened IT teams. This solution provides a simple, automated and effective way to strengthen your security infrastructure and close security gaps. Easy management and control Worry-Free Services provides visibility and control to ease workloads. Cloud-based protection ensures up-to-date security measures through automatic updates. A central console enables the management of endpoints, mobile devices and advanced detection and response (XDR). Automated protection through AI Worry-Free Services uses high-fidelity machine learning to effectively protect against ransomware and modern attacks. AI-powered, automated data correlation between endpoints and email provides comprehensive security analytics and threat intelligence through Trend MicroTM Worry-FreeTM XDR. Effective threat defense Thanks to a threat intelligence network that is updated every second, Worry-Free Services protects more than 250 million endpoints. The solution has won multiple awards in the areas of endpoints, email and detection and response. Customized threat protection for your security needs Worry-Free Services Endpoint Security Worry-Free Services Advanced Endpoint Security + Email Security Worry-Free XDR Endpoint Security + Email Security + EDR Worry-Free with Co-Managed XDR MSPs only, Worry-Free EDR + XDR Choose your Worry-Free protection level With Worry-Free XDR, threats can be detected, assessed and mitigated through advanced detection and response. Correlation of events: Across email and endpoints Visual attack history : Access to timelines and event chains across all security layers Automated response : Through sweeping and recommended step-by-step actions System requirements of Trend Micro Worry-Free Services Windows Security Agent minimum requirements Supported processor architectures: x86 and x64 (AMD64 and Intel EM64T), not supported: ItaniumTM 2 architecture (IA-64 Hard disk space: With Endpoint Sensor: Minimum 2GB (3GB recommended) Without Endpoint Sensor: Minimum 1.5GB (2GB recommended) Operating systems and editions: Windows 10: Home, Professional, Enterprise (incl. LTSB and LTSC), IoT (22H2 and earlier) Windows 11: Home, Professional, Enterprise (23H2 and earlier) Windows Server 2012/2012 R2: Standard, Datacenter, Essentials Windows Server 2016/2019/2022: Standard, Datacenter, Essentials Windows Storage Server 2012/2012 R2, 2016, 2019: Workgroup, Standard Cloud Service: Windows 365 Web browser: Microsoft EdgeTM (Chromium-based versions) MozillaTM FirefoxTM (current versions) Google ChromeTM (current versions) Display: Minimum 256-color display or higher with a resolution of at least 800 x 600 Mac Security Agent minimum requirements Processor: Intel Core, Apple Silicon Memory: Minimum 512 MB Hard disk space: Without Endpoint Sensor: 300 MB With Endpoint Sensor: 500 MB Web browser: Standard-Web browser on the Mac Chrome Extension System requirements Chrome OS: Version 12371.89.0 or later Chrome Browser: Current versions Web console Browser: MicrosoftTM Internet ExplorerTM 11.0 (32 and 64 bit) Current versions of MozillaTM FirefoxTM, Google ChromeTM, Microsoft EdgeTM PDF reader: AdobeTM AcrobatTM Reader 6.0 or newer Display: High-color display with a resolution of at least 1366 x 768

The Art of Community. Paperback. By Charles H Vogl

Microsoft Windows Server 2025 Remote Desktop Services User(s) CAL - Comprehensive information The Microsoft Windows Server 2025 Remote Desktop Services User(s) CAL (Client Access License) is a license that allows a specific user to access a Windows Server 2025 via Remote Desktop Services (RDS). This license is user-based and applies regardless of the Device from which the user accesses the Server. Microsoft Windows Server 2025 Remote Desktop Services User(s) CAL Advantages: Flexible access: Allows users to access Windows Server 2025 resources from any Device, be it a PC, laptop, tablet or smartphone. Improved productivity: Increases productivity by allowing employees to access their work environment from anywhere, which is particularly beneficial for Mobile workers and teleworking. Centralized management: Simplifies the management of user access and permissions through centralized licensing. Cost-effectiveness : Can be a cost-effective solution, especially when users access Server from multiple devices. System requirements: To be able to use the Microsoft Windows Server 2025 Remote Desktop Services User(s) CAL , the following requirements are necessary: Server : An installed and activated Windows Server 2025 with Remote Desktop Services. License server: A license server on which the Remote Desktop Services licenses are managed. Client devices: Devices on which compatible Remote Desktop client software is installed to establish a connection to Server. Usage recommendations for the Microsoft Windows Server 2025 Remote Desktop Services User(s) CAL The User(s) CAL is only required for access to Server. Additional licenses may be required for the use of specific applications and services on the Server. The number of User(s) CALs required corresponds to the number of users who wish to access Server at the same time. This license offers a flexible and efficient solution for companies that want to provide their users with secure and easy remote access to their server environment.

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Windows Server 2025 Remote Desktop Services Device CAL an indispensable solution The Windows Server 2025 Remote Desktop Services Device CAL (Client Access License) is an indispensable solution for companies that want to provide their employees with access to remote desktop services. With this license, a single Device can access the Windows Server 2025 securely and efficiently, which is particularly beneficial in environments with shared devices. This enables cost-effective management of IT resources as multiple users can access the Server via a single Device without the need for a separate license for each user. System requirements for Windows Server 2025 Remote Desktop Services Device CAL The system requirements for using the Windows Server 2025 Remote Desktop Services Device CAL include at least a 1.4 GHz 64-bit processor, 2 GB RAM and 32 GB free disk space. However, for optimal performance, a 3.1 GHz 64-bit multi-core processor, 8 GB RAM or more and 64 GB free disk space is recommended. Support for Gigabit Ethernet ensures fast and reliable network connections, while the operating system Windows Server 2025 Standard or Datacenter operating system is required to take advantage of all the features and security benefits. Security and productivity with Windows Server 2025 Remote Desktop Services Device CAL In addition to licensing and system requirements, the Windows Server 2025 Remote Desktop Services Device CAL also offers numerous security and productivity benefits. Built-in security features protect against threats and ensure compliance with corporate policies, while regular updates and support from Microsoft ensure that your systems are always up to date. This solution improves the flexibility and mobility of employees and enables efficient and secure access to applications and desktops, regardless of whether they are working in the office or remotely. Key features: Licensing for a single Device, ideal for shared Devices Minimum system requirements: 1.4 GHz 64-bit processor, 2 GB RAM, 32 GB free disk space Recommended system requirements: 3.1 GHz 64-bit multi-core processor, 8 GB RAM, 64 GB free disk space Support for Gigabit Ethernet Required operating system: Windows Server 2025 Standard or Datacenter Integrated security functions and regular updates from Microsoft Improved flexibility and mobility for employees Advantages of the Windows Server 2025 Remote Desktop Services Device CAL Enhanced security features: The Windows Server 2025 version offers enhanced protection against threats, including improved mechanisms for detecting and defending against security risks. Increased productivity: With new and improved remote working tools, the 2025 version enables more efficient use of resources and more seamless collaboration between teams. Enhanced cloud integration: Integration with Microsoft Azure and other cloud services has been optimized, enabling better use of cloud resources and easier management of hybrid cloud environments. Optimized support for modern work environments: The 2025 release offers improved support for flexible working models and Mobile employees, increasing user productivity and satisfaction. Long-term support and regular updates: Microsoft ensures that the 2025 version is regularly updated and offers long-term support so that companies can always stay at the cutting edge of technology and benefit from the latest features.

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CAL (Client Access License) is the authorization to access Server and use its services. A CAL is not software. Remote Desktop 2022 User(s) CAL If you want to access Windows Server 2022 from outside, you need a so-called Remote Desktop Service CAL , which is abbreviated to RDS CAL. This is an integral part of Microsoft's licensing model, which allows external access . With a Remote Desktop 2022 User(s) CAL it is therefore possible to access the Win Server Standard 16/24 Core or the Win Server 2022 Datacenter 16/24 on a user-specific basis. As with the Win Server 2022 Standard User(s) CAL , access is bound to a user, not to the Device used . It is therefore best suited for users who regularly work on a specific end device and therefore need to access Server directly or indirectly. What about the RDS User(s) CAL? The RDS 2022 User(s) CAL makes it possible to access the Windows Server 2022 via a remote session . The license therefore allows the existing functions to be used and the corresponding data to be retrieved. As this is a "per user" access license, it is assigned to a user and not to Device. For this reason, the licenses are not assigned temporarily, but are fixed . However, companies that assign the same Device to several users, for example for different shifts, benefit from the Remote Desktop 2022 Device CAL . It is allocated per device, but can also be used temporarily. Image credit: © Ra2 Studio - stock.adobe.com Possible uses of the RDS User(s) CAL? The Remote Desktop Server User(s) CAL not only enables access to the Win Server 2022 in its various editions. The license model is an integral part of Microsoft and is therefore used in various products . This applies to both the conventional User(s) CALs and the Remote Desktop 2022 User(s) CAL . If the user is equipped with this license, he can use all functions of the respective product as usual. The only difference is that this does not take place within the company building, but in the home office, for example. The following products also use this model and can be used from outside the company using remote licenses: Microsoft RDS Microsoft SQL Windows Server Microsoft Exchange Server Microsoft Sharepoint However, due to the different product lines with different functionalities, it is important to pay attention to compatibility . To access the Windows Server 2022, a different license is required than for direct or indirect external access to the Exchange Server. How many remote User(s) CALs does the company need? To enable users to work from home or access the Server from outside in general, they need a Windows Remote Desktop Services CAL. User(s) CALs are linked directly to a user. For companies, this means that every employee who needs to access Server remotely requires a separate license. The Device used is not taken into account here. Sharing User(s) CAL is therefore not possible. As of September 2021, you can expect to pay around 30 euros per remote desktop service CAL per user.

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